Testimonials

Would you like to know what others think about the experience of creating their own fragrance with Sue?

Then watch some of the videos below and if you’d like to create you own bespoke scent – contact us.

Customer reviews
My recent experience creating my very own fragrance with Sue Philips’ guidance and expertise was quite interesting and fun! Sue led me through the process with encouragement, patience, and a very clear and undeniable knowledge of the fragrance ingredients we explored and selected. Having used Tiffany perfume exclusively for more than 30 years, I was quite disappointed when the company announced it was being discontinued. When I considered the notion of seeking out a perfumer to create something new and found that Sue had been a key contributor in developing the Tiffany scent I so loved, it was a no-brainer that she was the one to call. Sue understood what type of fragrance I gravitated toward and led me to my goal and my new fragrance that I (and my husband) am loving and enjoying — what a treat!!
— James F. | Naples, FL
I highly recommend a session with Sue Phillips at Scenterprises! My visit was given to me an early Christmas present…what a wonderful gift! This unique experience was delightful in every way…mine was a private session, but this would be a fun group experience, as well! First, Sue is lively and gracious; she greets you as if she is inviting you into her home. She does not rush the experience in any way…she is a wealth of knowledge and you are educated about scents, in order to understand the spectrum of possibilities, as you determine your personal fragrance preferences. Then you select the scents that you love the most and ultimately you wind up with your own personal fragrance, which I have worn every day since this unique experience! I highly recommend booking a session with Sue at The Scentarium – the experience is memorable and you will leave with a fabulous scent that is your personal blend!
— Kelly R. | Franklin Lakes, NJ
“Sue, Thank you for sharing your expertise with us yesterday. I am grateful to you for your time. You truly have a gift. I look forward to meeting you again soon!”
— Liz T.
Dear Sue, Your presentation on Saturday was brilliant. Thank you for generously sharing your creativity. You are escential!!!
Looking forward to future meetings and collaboration. Smiles and Peace
— Georga A.
I came to Sue because I had been thinking about a custom fragrance for a while now. I’m getting married in October and a friend of mine suggested getting a custom perfume for my big day and I thought that was such a cute idea. I had the best experience here. Sue helped me create an absolutely perfect perfume for my big day. It is truly exquisite. I had some time to chat with her while I was there and she was telling me all about the celebrities that she’s done fragrances for, Jamie Foxx, Katie Holmes, Zendaya, Susan Sarandon, Laurence Fishburne, and Cicely Tyson. I was so impressed. It really was such a luxurious experience. Sue also does corporate events and team building events, so I am definitely planning on mentioning my experience to my boss. Overall, I had an amazing experience and will be highly recommending Sue to my family and friends.
— Samantha B. | Queens, Queens, NY
You just must must must visit the Scentarium. It’s a luxurious atmosphere and an incredible experience creating the scent that is perfect for you. Sue Phillips gives you insight into the various ingredients, their history and effects. You’ll remember the day and have your own perfume forever.
— Jane G. | New York, NY
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Sue, Thank you for sharing your expertise with us yesterday. I am grateful to you for your time. You truly have a gift. I look forward to meeting you again soon!
— Ursula K.
Take Sue’s quiz. I’m based in Canada and came across Sue Phillips on clubhouse- “The Power of Perfume” club! She taught me so much fragrance and the different fragrance families. It’s inspiring how passionate she is about fragrance; I took her quiz and had my very own custom fragrance delivered to me and I love it!!!
— Sudha G. | Kelowna, Canada
Sue created a beautiful, unique experience for me and my best friend, and we left with two fragrances custom made to our exact preferences. She couldn’t have been more gracious and knowledgeable about her craft – it was truly memorable.
— T S. | Norwalk, CT
An awesome product, and Sue provides super service. I’m a repeat customer, and my wife really likes the personalized scent.
— Daniel G. | New York, NY
Once again, thank you, Sue, for that amazing presentation. For those of you that weren’t there, Sue had us choose our preferences from a selection of images such as different types of houses, countrysides, actors and paintings to define what attracts us, personally. The A’s in each series represent Woodsy
sensations, the B’s Freshness, the C’s Floral and the D’s Spicy. After answering the 12 questions, we add up the quantity of A’s, B’s, C’s and D’s to make our own personal scent. Mine were; 2 A’s, 4 B’s, 3 C’s and 3 D’s. A gorgeous mixture of fresh, woodsy, floral and spicy; another step towards self-discovery. I’m sure Sue would be delighted to help you make you your own.
— Alice D.
Sue is amazing, I can’t recommend her highly enough!
— Hillary J. | Burbank, CA
I met Sue Phillips at a recent Women’s Empowerment Event in San Diego. Sue is a wonderful lady and I loved getting to know her while I sat at her table. At the event, I had the great privilege to have a custom fragrance made for me by Sue. I named it “Transformation.” It’s the most lovely fragrance I’ve ever experienced. Sue is a master at her craft and such a delight. If you are looking for your perfect fragrance, Sue is your gal!
— Jenny H. | SoMa, San Francisco, CA
Now this is a treat! People most often forget about the nose and how powerful it can be to have a personal scent. Sue Phillips is a true artisan of the artform, her studio is like a laboratory of olfactory delights sure to help even the most picky noses find a scent they adore. She walked me through a quiz she created and then used that to help guide me to a mixture she blended and bottled. It’s definitely a great gift for your loved ones, co-workers, or yourself.
— Nicole L. | Manhattan, NY
Sue Phillips is the premier custom fragrance designer. She is always gracious, professional and kind. She can guide you to create the most perfect perfume for you. Planning a time to be at The Scentarium will give you a unique experience. You can do it on your own or share with dear friends or family.
— Robin Scarella
I met Sue Phillips at a recent Women’s Empowerment Event in San Diego. Sue is a wonderful lady and I loved getting to know her while I sat at her table. At the event, I had the great privilege to have a custom fragrance made for me by Sue. I named it “Transformation.” It’s the most lovely fragrance I’ve ever experienced. Sue is a master at her craft and such a delight. If you are looking for your perfect fragrance, Sue is your gal!
— Jenny H. | SoMa, San Francisco, CA
Sue is fabulous! She is very informative and the fragrance experience is one of a kind. You feel even more luxurious and decadent than you would imagine! It’s a big confidence builder, knowing you have a fragrance that’s uniquely yours!!!!
— Wanda Ellett | G45 Consulting
Sue Phillips can captivate a ZOOM room with her understanding of the history and meaning of fragrance in our lives. After inviting her to be a virtual guest lecturer to my Paris based students ( 12 of them are in NYC), her profile has grown as she added another level of thought leadership… Scent loss during Covid! She has a voice not only for history, but current times. Sue is an excellent speaker who can energize a group– so as things open up, keep her in mind for any event, virtual or real time! I’m hoping to visit her with my study abroad students in May or June and create my own scent!
— Trish R. | New York, NY
I can’t tell you how much money I’ve spent over the years buying perfume in department stores. Take them home and then decide I don’t like them because i have that strange body chemistry that turns many fragrances “sharp” and not soft, powdery, and warm which is what i want. I was going to be in NYC for a few days so did some research for a custom perfumery. Found Sue Phillips and the Scentarium. Made an appointment and when i arrived, felt so comfortable and welcome in her beautiful studio. The next 2 hours were full of beautiful scents, education, science, and warm conversation. Sue is a gem! We worked on my “chemistry” problem and came up with a warm fragrance which I love. Sue also gave me a few hints on how to apply my new fragrance. A definite “must” on your list of things to do when in Manhattan!
— Colette C. | Sarasota, FL
Hi Sue. Keep going with this. I assume you are doing it home. Congratulations. By the way, the last photo I saw of you was gorgeous and so was the young lady in the photo with you. I wasn’t sure whether she was your daughter or a staff person. Oh, with this new system of actors doing readings from home with Zoom in which people are presented individually in arranged squares on the screen, would you be interested, in the future, in doing a play from your home?
— Rudy Gray
THE POWER OF PERFUME by Sue Phillips
Fascinating Read. I Couldn’t Put It Down!
Sue is the world renowned #QueenOfFragrance and her book delivers such a compelling and fascinating history on the subject! I learned so much and couldn’t put it down. I love how she interwove poems and quotes (Marilyn, Coco Chanel, Proust, Confucious, Vreeland) for the esprit they bring to the subject, and the facts (Chanel No. 5 is 100 years old this year!) and definitions (“aldehyde” derivation) layered in for their insights, context and information. I’ve been in the industry for many years but after reading Sue’s book I am all the more enamored and educated about the world of Fragrance.
I’ve had the pleasure of wearing Sue’s custom blend perfumes and am obsessed with her Modern Rose Floral for it’s complex sensuality, the memories it evokes for me, and “sillage” it creates for others, all explained in the book.
In conclusion, I highly recommend Sue’s fascinating book and her exquisite perfumes. She is a genuinely amazing woman who empowers others and truly loves to share her knowledge and passion with the world. We just have to indulge in its luxury.
— Heather F. | Bronxville, NY
The best experience ever! Will never forget! Sue was a delight and very knowledgeable. She knew the history of fragrances & really explained how fragrances worked and broke down notes. She took her time with us, got to know us, and we never felt rushed. we absolutely will be returning!
— Rikoh B. | Severn, MD
“Tremendous amount of years’ experience, impeccable work skills and unique product line!”
— Alexxys Desmonie | Modern Arts Packaging
Sue Phillips is a great source for a person who is looking for a true signature scent made just for your personality, your style, your energy. I loved what she made for me and if you need a gift for someone, describe who they are and Sue will tailor it to a T. Sue has a warm and soothing way with people and her scents, the same.
— Tageré A. | New Windsor, NY
“Sue always shows her enthusiasm and dedication to her products and customers.”
— David Kaminsky | David A. Kiminsky & Associates P.C.
I received my bespoke perfume yesterday and I LOVE IT! You are a fragrance master, the notes are delicious and the feather you attached is amazing. Ahhhh such a breath of fresh air to have a custom fragrance that’s so beautiful!
— Tonia Scott
My experience was extremely amazing, Sue was sweet it was like I knew her forever. The perfume making experience was great, we not only smelled different components to make the perfume, but she educated me. I’m definitely going again for the experience. Thank you so much Sue. With much love Dae
— Dae C. | Queens, Queens, NY
So, I don’t usually use Yelp and today I created an account just to write a review for The Scentarium. I was at The Scentarium with my Mom and Aunties. I’ve had experience of making perfume with Sue before so I wanted to treat my family by taking them on the perfume journey. It was a great, fun time, and my family loves their fragrance. My fragrance does outwardly reflect who I am as a person, but more importantly, it affects my own sense of self and the energy that I project to the world. It is a form of beauty with which we surround ourselves, a way to feel and appreciate beauty everywhere we go. With a custom perfume, I now have the ability to express my inner self in a way that was
never possible before.
— Kim P. | Queens, Queens, NY
This was one of the most amazing experiences ever in creating a perfume. Sue was so amazing, knowledgeable and helpful in explaining the process and guiding us through it. Her expertise is incredible! I absolutely loved my scent and I’m getting so many compliments on it daily. Will definitely try this again! Thanks, Sue for everything!
— Maureen Ontiveros | G45 Consulting
A note of pure joy for you: I wear The Sexiest Beauty’s rose balm (every single day!) and her lip gloss and lip balm, and she introduced me to your rose perfume. It is pure heaven. I live in New Zealand and plan to ask hubby for your 120ml bottle later this year for my birthday In the meantime, I’ll be getting a 10ml when I next order with Heather. I’m over 40 and love how this is just the perfect blend of modern and sensual.
— Tania M. | Mersin, Turkey
The House of Fragrance is an ideal place for perfume lovers and a place to show love to the people you love through “smell”. Before coming to The House of Fragrance, I thought I had an allergy, but with The House of Fragrance it was different. I love my perfume so much. Thanks to Sue, I know more about the fragrance industry secret. I started to learn about perfume online and realized that high-end fragrance doesn’t make me allergic. I definitely come back with my friends and family. Thank you for a wonderful journey, Sue!!!!
— Ngan N. | New York, NY
Hi Sue, Just wanted to say thank you for the great event. My residents had a great time. They enjoyed your presentation and their perfumes. Our Bayonne property should be contacting soon.
— Kathleen Hendricks
Sue is welcoming, knowledgeable, and beyond interesting in her virtual seminars. I had never put this much thought into my scent and have always simply settled on fragrances in the past. Now I realize just how impactful and personal your scent really is, as well as it should be. There is just so much more to it than I ever thought about!

I am so excited to learn more and create a custom scent with her in the future. The kindness, professionalism, and promptness of her responses are outstanding, and I am impatiently waiting for her book to ship!
— Mary Beth O. | Newnan, GA
Having my own customized fragrance is so special! The experience of meeting Sue and having my own perfume crafted at her workshop was unique. Sue keeps your formula making it easier to reorder. Great idea for a girl’s night out or a party activity. Once in a lifetime experience everyone should have!
— Idamis R. | Manhattan, NY
Greetings Sue: I hope this email finds you exceedingly well. I’ve been enjoying immensely the beautiful Fragrance that you created for me and I have gotten many compliments on the magic that the fragrance carries. It was love at first scent. 😂

When things calm down and I come to New York I look forward to us working together to find ways to continue to bring about positivity through the use of your Genius in through fragrances.

Please continue to take good care of yourself and I look forward to speaking to you or seeing you soon.
— Obba Babatunde
I love fragrances and no one smells better than Sue Phillips and no one makes you smell better than Scenterprises! I’ve known Sue for years and she always delivers the best experiences and products. Every single time.
She always makes the process enjoyable and memorable too.
What more could you ask for?
Whether you need a customized scent for yourself or for your brand or business, Sue will help you create the perfect solution.
I highly recommend Scenterprises and everything Sue Phillips does.
— Doriano Paisano C. | San Francisco, CA
I can’t believe it. It’s just spectacular and Sue is so sweet. Her tea, candy and cookie combined so well with the perfume shop. Everything is elegant. Must go plzz
— Yesong L. | Southwest Washington, Washington, DC
Hello, I recently learned about Sue’s boutique and all of her fine fragrances through “google”. I have to admit, at first, I was concern if this was all legit – I was praying that it was. After speaking with Sue and taking the quiz online, I realized everything was authentic which then, I became even more excited of the privilege of having this unique experience. In my opinion, every person should have “their own perfume”. It’s captured for “YOU”.

My signature scent is SO beautiful “LADY K 35!”.

Thank you Sue, for creating my perfume for my 35th Birthday! I received so many compliments last night. I feel glamorous!!!

Sue, you are AMAZING. Thank you for your exceptional professionalism and a memorable customer service experience. I will be reordering my perfume.
— Sandy Kapetanovich | David A. Kiminsky & Associates P.C.
Decided to visit Sue with my friend to treat her and my mom to a custom perfume and had a lovely time learning about the history of perfumery and getting an up-close view of how perfumes are made. One of a kind experience in NYC!
— J A. | Los Angeles, CA
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I cannot believe that Sue Phillips was about to change my mind about a fragrance. What a shock! She really is an expert perfumer. I never liked a “Rose” scent. As a matter of fact I hate that in a perfume. Guess what I am so addicted to her new Rose blend. I wear it everywhere I go and when I stay at home, when I go to sleep, in my home office! She’s a genius at making you see the differences in what you thought about a scent and what her blends does to change your mind. Everyone should get to her new space and make your own scent or get one of Sue’s genius blends. I loved the space and never wanted to leave!
— Ricky S. | Manhattan, NY
I was out of my favorite Sue Phillips “Fresh” fragrance and just couldn’t get on the plane this week to go to California without a refill. I e-mailed Sue this morning and I had my refill by early afternoon. A big thanks to Sue for saving the day!
— Amy R. | Manhattan, New York, NY
Thank you so much! You are a STAR! Loved working with you. We all had a wonderful time and appreciate the fragrance experience like never before! Thank you for the good vibes and love of what you do, it was acknowledged and the group loved it!
— Jeannie Justus
Sue is an expert at creating custom fragrances and she makes it easy to understand. It’s so cool to create your own fragrance from scratch while sitting with Sue who is a legend in the perfume industry! I highly recommend!!
— Stephanie M. | Manhattan, New York, NY
Fascinating Read. I Couldn’t Put It Down!
“Sue is the world renowned #QueenOfFragrance and her book delivers such a compelling and fascinating history on the subject! I learned so much and couldn’t put it down. I love how she interwove poems and quotes (Marilyn, Coco Chanel, Proust, Confucious, Vreeland) for the esprit they bring to the subject, and the facts (Chanel No. 5 is 100 years old this year!) and definitions (“aldehyde” derivation) layered in for their insights, context and information. I’ve been in the industry for many years but after reading Sue’s book I am all the more enamored and educated about the world of Fragrance. I’ve had the pleasure of wearing Sue’s custom blend perfumes and am obsessed with her Modern Rose Floral for it’s complex sensuality, the memories it evokes for me, and “sillage” it creates for others, all explained in the book.

In conclusion, I highly recommend Sue’s fascinating book and her exquisite perfumes. She is a genuinely amazing woman who empowers others and truly loves to share her knowledge and passion with the world. We just have to indulge in its luxury.”
— Heather Fink | CEO The Sexiest Beauty
Thank you very much for your presentation at in-cosmetics Latin America and thank you for travelling all the way to Sao Paulo. Your presentation was excellent and we all thought your content was very well executed. I am pleased to learn that you received emails of people who enjoyed it. I really enjoyed your presentation, it was full of passion, history and inspiration.”
— Rana Khoury
I am newly married and putting together a wedding during COVID19 was full of challenges, thankfully my husband is fantastic at sorting them out. However, being a bride, doing your own hair, makeup and last minute “Amazon-ing” items, took away from the ideal plan of being treated as a princess on your big day. Sue created a beautiful fragrance and a cologne to make our day feel special. She is the sweetest and deserves all of the credit for her talent because it is certainly due.

P.s.

The day was full of life’s beautiful moments
— Mandy B. | Boonton Township, NJ
Sue, I just wanted to thank you again. The perfume bar was a big hit. So happy I found you. Thanks again for everything. It was well worth it.
— Donna
My friend and I visited the Scentarium yesterday to create a custom perfume…but what we got was a whole lot more! The experience was amazing. The Scentarium is a lovely and relaxing jewel of a space and the owner, Sue Phillips, is the real deal when it comes to everything fragrance. She actually created the scents for Burberry and Tiffany. Sue led us on a fragrance journey; we took a fun little quiz to help determine which fragrance family we most identified with and then sampled 18 different scents to ultimately choose the four which would be included in our custom perfume. My friend and I created completely different perfumes (she floral, me earthy) and both were uniquely ours. I’ve never had a scent that is so ME! Can’t wait to wear it…and visit again! I recommend the experience to everyone!
— Barbara F. | Manhattan, NY
Customer reviews
I has lost my sense of smell due to Covid over a year ago. When I felt it was coming back VERY slowly, I then caught my son's cold. I lost what minor scent of smell that I had AGAIN!
I read about Sue's scent therapy, and I had to try it!
I received the therapy box very fast!
I can't tell you how much of a journey that was for me! I went through the scents for the first round, I could only smell 10 of the 18, but went through the second round and oh my goodness I could smell 14 of 18! Some were light but I could smell them.
That night I went around the house and could smell my candles, extracts, even my bar soaps!
I used my therapy box morning and night, and each time I could smell more and even precisely pick out a certain scent in the 18 perfume bottles of the therapy scent box.
This journey has been a Godsend for me!
— Ellen S.
Hi Sue. It was a pleasure meeting you, & all the other exceptional ladies yesterday that dear Alice has brought together.

I also enjoyed what you shared about your life & how you’ve made the most out of the opportunities that came your way, even when you doubted them at first. It seems to me that you have several books in you. I think you said you’ve written some, but I’m not sure whether they’re specifically about your life – I hope at least one of them is. I have a confession to make, when we all took the quiz I was skeptical as to how accurate the results might be. So when it unequivocally pinpointed my favorite scent I immediately began tucking into my invisible humble pie. The quiz is very clever, it’s a fun endeavor that’s also quite specific. It relaxes you into not thinking too much, allowing one to make instinctual choices, I like that. Thank you for your very interesting presentation & graceful presence. Look forward to seeing/hearing you next week. Have a beautiful weekend.”
— Marsha B.
Sue was amazing during our virtual session. I can't wait to visit her and the shop in person.
— Stacy D.
OBSESSED!!!!!! How cool to create your very own scent from scratch!!! I've never done anything like this before and I'm SO happy I did! Sue is amazing, she...
— Kathy S.
What a truly one of a kind experience! My sister decided it would be a great memory for us to create together by creating our own fragrance with Sue for my birthday. We arrived at her beautiful apartment and were introduced to the world of Scenterprises. Sue is incredibly knowledgeable about fragrance - a real expert. We sipped on champagne and strawberries while she educated us about the different types of scents, answered our questions, and spent time helping us create our own unique fragrance. The entire afternoon was fabulous! Sue kept our custom scents on file so we could get refills if we needed more...and we sure did! You will learn that scents bring about memories and feelings, and the scent I created makes me feel happy and fabulous! Needless to say, I go through the bottles pretty quickly! This beat any other birthday gift I could have gotten, it was truly amazing! Thank you Sue!
— Katharine T.
I had the lovely surprise of getting to experience a one on one class with Sue Phillips for my birthday. Not only did I create my own perfume, but thanks to Sue, learned about the history and each of the ingredients used in the fragrances we smell everyday.

With a cup of tea in hand, I took a scent personality quiz that had an uncanny accuracy! I proceeded to smell all of the different elements of fragrances and with the results of the quiz, Sue was able to guide me towards the perfect personalized perfume!

The experience was amazing and not only because I left with my own creation, but also because Sue was truly a wonderful host.

I recommend this experience from anyone who loves strolling through Sephora and testing all the varieties of eau de parfum to someone who simply wants to learn about how they're made!
— Jackie K.
I had the pleasure of having a corporate event at The Scentarium, hosted by the lovely, and incomparable Sue Phillips. If you are looking for a unique experience this is it!
This venue is by appointment only, but once inside it's like being in a close friend's living room. It's super cozy, and with Sue's mom's artwork surrounding you, you can feel the love in the room. Once we settled in, we learned about fragrances and the major categories they fall into. Because we were a larger group than normal, we had an abridged version, but there were over a dozen different categories. We then took a quick survey to determine our scent profile, which correlated directly with our personality. In my case and most others, it was spot on! Once our fragrance profile was created, we then got the chance to compose our actual custom scent and took home a bottle to boot.
Overall this was an awesome experience. Sue and her staff were professional, knowledgable, courteous and obviously love what they do. This is a great date idea or even for taking out clients. Either way, whoever you take will be impressed. I plan on coming back with my girlfriend for a more in depth consultation and so that my significant other can share the experience. Highly reccomended!
— Derrick L.
Sue is so kind, welcoming and informative! I've never put much thought into the types of fragrances I choose to wear. In the past, I just wore what friends and family gave me as gifts, but after taking Sue's custom quiz, I realize there's so much more to selecting a perfect scent.

Located in a lovely TriBeCa studio, The Scentarium provides the perfect atmosphere for fragrance lovers as well as those who are completely new to the perfume game. Sue creates an entire experience, allowing each client to sample her handcrafted scents from around the world before creating a custom bottle before their very eyes.

There was nothing intimidating about the experience, and I'm floored by how much I love my scent. You also get to name your fragrance, which is a fun touch. I'll be wearing "Set Me Free" until my bottle runs out, after which I might have to go get some more from Sue! I brought it to dinner to show my friends last night and they loved it as well. Definitely check this place out if you're up for feeling fancy. You deserve it!
— Megan V.
This is a fun and informative session for everyone. Even guys like me who have only worn aftershave their entire life! Sue is a fantastic host and I loved the process of discovering dozens of scents, then combining them to make my unique fragrance. Highly recommended for couples and it's the perfect gift guys!
— Bin A.
Was so excited to attend and meet the mind behind Tiffany, Burberry,and Chloe fragrances.

My roommate and I both took the class: we smelled 20+ scents and learned what notes we liked. It was such a surprising experience... who knew that I didn't like citrus and loved the smell of musk and whale sperm!!

Loved seeing how my personality corresponded with my scent preferences. I was so impressed that I didn't have a headache after sniffing for two hours. Sue said this was because she uses such high-quality oils.

My roommate and I played mixologist and made signature scents. We loved our scent so much that we ordered the larger-sized bottle.

Really enjoying wearing the perfume because when people ask what I am wearing I can say "It's part of my own line"
— Mandy K.