



Traditionally built on luxury and seduction, custom fragrance marketer is looking at new ways to reestablish the category's relevance.
Sue Phillips is the CEO of Scenterprises, a fragrance expert and self-described scentrepreneur at The Scentarium in New York City.
We've always loved the idea of having a signature scent — there's just something so romantic about the concept. That said, we've had a tough time actually finding one... anyone else having trouble with this?
Sue Phillips is the CEO of Scenterprises, a fragrance expert and self-described scentrepreneur at The Scentarium in New York City. She's created custom scents for many a celebrity, including Jamie Foxx, Katie Holmes, Laurence Fishburne, Zendaya, and Susan Sarandon — so it made a lot of, uh, "scents," to ask her for some tips on finding your signature scent.



For some brides and grooms the answer is yes to both. In a quest to make their weddings even more memorable and distinctive, they are ordering up custom fragrances to wear on their big day, hoping to leave an aromatic impression with their guests and new spouse.
“Once a memory association is created from a scent — and is then connected with a person, place and event — it’s hard to associate it with something else,” said Dr. Pamela Dalton, an olfactory scientist at the Monell Chemical Senses Center in Philadelphia.
“People are recognizing how useful it can be in recreating and triggering these emotionally potent events, and they want to do it with something that bonds them in a meaningful way to that experience.”
Just as no two weddings are exactly alike, neither are bespoke perfumes and colognes, with prices varying widely. Brides and grooms can each have their own fragrances created or opt for one designated scent. The cost can range from $90 to $35,000, depending on the ingredients used and services provided. One can have a therapy-like experience to discover your scent, or merely answer a handful of questions. Some sessions are one-time consultations, others are multiple meetings.
Several businesses offer individualized formulations that will be kept on file and the couple is given the honor of naming their fragrance.

THE SCENTARIUM
Sue Phillips, the chief executive and founder of the Scentarium, a perfumery in TriBeCa, says business has tripled from last year, with same-sex couples making up about half her clientele.
“The 90-minutes experience is about personalization and authentically reflecting who they are,” she said. “It’s how do you want that fragrance to reflect what someone feels on that special day?”
Clients are first asked to fill out a short questionnaire. Among the questions: Describe your dream house. What kinds of foods do you like? What is your favorite season? Ms. Phillips then places clients in one of four fragrance families: fresh, floral, woodsy or Oriental.
She has already created 18 fully blended perfumes, which showcase a full fragrance palette. Each is smelled, and placed in order of preference. Then the top choices are combined together. “I’m looking to create a complete character, something smooth and consistent with no jagged edges,” she added. “I don’t want one particular note jumping out over another.”
Cost: $125 for an 20- milliliter atomizer scenterprises.com
Read the article on the NYTimes.com
The results of the quiz have been so accurate that, out of more than 20,000 personalized perfumes, only one has ever been returned. “And that was because her name was Sean and we had made her blend lean more masculine,” Sue says with a smile, “But we fixed that and she was very pleased with it.”
But for Phillips and the lucky clients who’ve entered the New York City-based Scentarium, it’s the in-person “custom scent experiences” that takes personalization to the next level. “Retail is not dead,” says Phillips, “It’s just going through a transition. Brands have to turn the ship around and start to offer experiences. It can’t just be transactional.” Decades after her time as a beauty training director at Elizabeth Arden, Phillips has kept her best tactics and taken them to the next level. “I always incorporated beautiful sensory aspects to my training seminars,” she explains. “I would set up my schools with lovely ambiance – lovely music and beautiful visuals. The idea was that the trainees would be so motivated by the beautiful ambiance that they’d be motivated to go out and sell. And that stayed with me.” Outfitted with plush furniture, cozy fabrics, and eye-catching art, the Scentarium is a perfume-lover’s dream. Here, Phillips uses sensory strategies to sell custom fragrances. With Phillips herself leading most appointments and interviewing each client to get the right scent, it also builds brand loyalty through a unique, interactive and in-person experience.
“Now the question I get asked the most is, ‘How do you clone Sue?’” Phillips says with a smile. “But with my background in beauty training, we’re ready to expand. We’re so excited to be at the forefront of this amazing trend of interactive, personalized experiences.” Omnichannel retailers of all sizes planning 2018 marketing campaigns can learn from the Scentrepreneur. While in-store and online experiences go hand-in-hand, brick-and-mortar can still engage customers in ways that the online experience, simply can’t. And if done well, the result is the sweet smell of success.“For fragrance, much like in life, in food, in music, there’s a beginning, middle and an end,” she begins. “In food you have your appetizer, main course and dessert. In music, you have your overture, your main theme and your finale. In fragrance there’s a beginning, middle and end. So when you first spray a fragrance you smell the top note for the beginning and usually they’re the light, bright citrusy notes, and you can smell them from about 10-15 minutes on the skin. And then it mixes with your body chemistry and then come the middle notes: the florals, spicy and fruity. And then, after about two hours, the base notes begin to kick in and it should last for about 4-8 hours.”
“This is all about you and your DNA and what matches your personality” she says.
Using the coupon code supplied with the Gift Certificate, the person receiving the Gift Certificate will be able to shop on line at Scenterprises and use the fun and interactive on-line quiz to actually design their very own bespoke scent on line! Beautiful, personal and unique.
This gift is suitable for both males and females and for people of any age.
Why not spoil the person you love with a Gift Certificate today. (all Gift Certificates are valid for 6 months from date of purchase).
On December 3rd 2018, there will be a Custom Scent Event with Sue Phillips, House of Fragrance at La Perfumarie, 155 Lafayette Street, SoHo, NYC from 3 pm to 5 pm. Discover how to influence your moods, your confidence, and your sensuality and create your very own bespoke scent with exclusive perfume blends by Sue Phillips at a custom scent group workshop. $145 per person, includes a bespoke scent.
Looking for a scented gift for your loved one? Sue Phillips Perfume Blends are the perfect Christmas gift whether you're looking to buy for a man or a woman, and for any age. The Perfume Blends come in exclusive, twist atomizers that are unique to Scenterprises. Available in 8 ml (1/3 OZ) and 20 ml (2/3 OZ) sizes, the blends can be used on their own, or you can buy 2 or 3 and then they can be used to create a unique, personalized perfume by layering them in different ways. Beautiful, finest quality and only available from Scenterprises. The atomizers are also available in various colors, so just select when purchasing. Share the gift of fragrance this Christmas. Also available as a Gift Certificate.